Know who needs attention before reviews happen.

Private feedback first. Public reviews second. See unhappy customers early, fix the issue, then ask the happy ones to review.

No credit card Private-first feedback Review-ready follow-up
Today dashboard
whatsrating dashboard preview showing customer feedback work for today.
Private feedbackThe visit felt rushed.Saved before it became a 2-star review
Review opportunity18 happy customersReady for Google review requests
Public review risk-42%after private recovery follow-up
AskPrivate request
ListenCustomer responds
ReviewDecide next
ActFollow up

Built for small businesses that depend on trust.

For local teams where one bad public review can cost real revenue.

Pricing

Simple pricing. No surprise overage charges.

Free

$0

Perfect for trying whatsrating.

  • 25 responses
  • 1 campaign
  • 1 team member
  • 50 survey requests
Start free

Starter

$50/mo

Built for growing businesses.

  • 1,000 responses
  • 10 campaigns
  • 2 team members
  • 3,000 survey requests
  • Your own branding
Start this plan

Growth

$100/mo

For growing teams.

  • 5,000 responses
  • Unlimited campaigns
  • 10 team members
  • 15,000 survey requests
  • Your own branding
  • Priority support
Start this plan

All plans include

  • Survey requests
  • Review routing for happy customers
  • Response tracking
  • Simple customer sentiment insights
  • Secure response storage

FAQ

Can I try it for free?

Yes. The Free plan lets you try the feedback loop before upgrading.

How do customers respond?

Customers open the feedback link and answer one private question without creating an account.

What happens when a customer is unhappy?

Their response becomes follow-up work for your team, so you can handle the concern privately before it turns into a public reputation issue.

Do customers need an account?

No. Customers can respond from the link you send them without creating an account.

Do you support multiple locations?

Yes. The Growth plan is designed for businesses managing multiple locations, higher feedback volume, and growing teams.