whatsrating helps local businesses ask privately first, understand what customers are saying, and route the right next step without a heavy reputation-management rollout.
Customers get a simple private question. Your team gets clear next steps without reputation-management clutter.
Private feedback first
Give customers a simple private place to share what happened after a visit, service call, purchase, or appointment before the experience turns into a public review.
Review routing
When feedback is positive, whatsrating helps you identify customers who are good candidates for a review request.
Recovery queue
Unhappy feedback becomes follow-up work, so owners and teams can review the comment, assign next steps, and close the loop.
Customer sentiment dashboard
The dashboard uses owner-friendly language so you can quickly see happy customers, neutral feedback, and customers who need attention.
Email campaigns
Create a feedback campaign, add customers, send a test when needed, and launch email requests from one focused workflow.
Multi-location support
For teams with more than one location, whatsrating keeps customer feedback, follow-ups, and review opportunities organized in a simple workspace.
Ask privately, recover the misses, and send happy customers toward the right review moment.
“Fast service, clear updates, and the team checked in after.”