Review templates

Google review request templates for local businesses

Use these templates to ask happy customers for reviews without sounding pushy.

Template

General local business

Send after a customer has had a clearly positive experience or gives positive private feedback.

Email version
Hi [Customer name],

Thank you for choosing [Business name]. We are glad we could help.

If you have a minute, would you be willing to share your experience on Google? Your review helps other local customers find us.

[Google review link]

Thank you,
[Your name]
SMS version
Hi [Customer name], thanks for choosing [Business name]. If you had a good experience, would you share a quick Google review? [Google review link]
Template

Dentist

Send after a smooth visit, cleaning, procedure follow-up, or positive patient feedback.

Email version
Hi [Patient name],

Thank you for visiting [Dental practice name]. We are glad your appointment went well.

If you feel comfortable sharing your experience, a Google review would help other patients choose our office with confidence.

[Google review link]

Thank you,
[Your name]
SMS version
Hi [Patient name], thanks for visiting [Dental practice name]. If your visit went well, would you share a Google review? [Google review link]
Template

Med spa

Send after a happy client mentions a good treatment experience or positive result.

Email version
Hi [Client name],

Thank you for visiting [Med spa name]. We are so glad you had a positive experience.

If you would like to share your visit with others, you can leave us a Google review here:

[Google review link]

Thank you,
[Your name]
SMS version
Hi [Client name], thank you for visiting [Med spa name]. If you enjoyed your experience, would you leave us a Google review? [Google review link]
Template

Salon

Send after a client compliments their cut, color, style, or overall visit.

Email version
Hi [Client name],

Thank you for coming to [Salon name]. We are happy you loved your visit.

If you have a moment, a Google review would mean a lot and helps new clients find our salon.

[Google review link]

Thank you,
[Your stylist/team name]
SMS version
Hi [Client name], thanks for visiting [Salon name]. If you loved your visit, would you share a quick Google review? [Google review link]
Template

HVAC

Send after a completed service call when the homeowner confirms the issue was resolved.

Email version
Hi [Customer name],

Thank you for trusting [HVAC company name] with your home service. We are glad we could help.

If everything went well, would you consider leaving us a Google review? It helps other homeowners choose a reliable local team.

[Google review link]

Thank you,
[Your name]
SMS version
Hi [Customer name], thanks for choosing [HVAC company name]. If everything went well, would you leave us a Google review? [Google review link]
Template

Auto repair

Send after pickup once the customer confirms the repair, service, or inspection experience went well.

Email version
Hi [Customer name],

Thank you for bringing your vehicle to [Auto repair shop name]. We appreciate the chance to help.

If you had a good experience, would you share a Google review? It helps other drivers find a shop they can trust.

[Google review link]

Thank you,
[Your name]
SMS version
Hi [Customer name], thanks for choosing [Auto repair shop name]. If you had a good experience, would you leave us a Google review? [Google review link]

Keep review requests simple and appropriate

Ask only when the customer has had a positive experience or has already shared positive private feedback. Do not offer anything of value in exchange for reviews. Keep the request honest and easy to ignore.

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